This Privacy Policy explains how Blitz casino, an online gaming brand, collects, uses, stores, and protects your personal data when you access or use our website. This document is intended for users residing in Canada and outlines your rights under applicable privacy laws, our data processing practices, and our commitments to the security and confidentiality of your information.
1. Data Controller Information
Blitz Casino acts as the data controller responsible for processing your personal information. We determine the purposes and means of processing your data, always ensuring compliance with relevant legislation and regulatory frameworks applicable to online gaming and data protection in Canada.
2. Types of Personal Data Collected
We collect various categories of personal information necessary for providing our services, fulfilling legal obligations, and ensuring the integrity of our platform. The types of data we collect include:
- Identification data: Name, date of birth, gender, and nationality.
- Contact data: Home address, email address, and phone number.
- Account data: Username, password, and account activity information.
- Financial data: Payment card details, bank account information, and transaction history.
- Gaming data: Records of bets, wagers, wins, losses, and gaming preferences.
- Technical data: IP address, device information, browser type, and access logs.
- Verification documents: Copies of identity documents, utility bills, or other documents required for compliance and anti-fraud purposes.
3. Purposes and Legal Bases for Processing
Your data is processed for the following purposes, each supported by a relevant legal basis:
- Account creation and management: To register and maintain your player account, based on the necessity to perform our contract with you.
- Provision of gaming services: To enable you to participate in Blitz casino games and manage your activities on the platform, also based on contract performance.
- Financial transactions: To process deposits, withdrawals, and handle payment-related queries, necessary for contract fulfilment and legal compliance.
- Compliance with legal obligations: To meet anti-money laundering, fraud prevention, responsible gaming, and regulatory requirements.
- Customer support: To address your inquiries, requests, and resolve disputes, based on legitimate interests and contractual necessity.
- Marketing communications: To send you promotional materials, newsletters, or service updates, where you have provided consent or where allowed by law.
- Website security and analytics: To monitor system performance, prevent misuse, and improve our services based on legitimate interests.
4. Data Sharing and Third Parties
We may share your personal data with selected third parties in strict accordance with privacy regulations. These include:
- Payment service providers and banks: To facilitate Blitz payments.
- Identity verification and anti-fraud partners: For compliance with regulatory requirements and to prevent fraud.
- Regulatory authorities and law enforcement: If required by law or regulation.
- IT service providers and hosting partners: To maintain the stability and security of our platform.
- Marketing and analytics partners: Only with your consent or as permitted by law.
All third-party partners are subject to contractual obligations to protect your data and act only on our instructions.
5. International Data Transfers
Your personal information may be transferred to, and processed in, countries outside of Canada. When such transfers occur, Blitz Casino ensures adequate safeguards are in place, such as standard contractual clauses or other legal mechanisms, to ensure your data receives an appropriate level of protection consistent with Canadian privacy standards.
6. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. The retention period may vary depending on the type of data and legal requirements, but generally, data related to your account and transactions will be kept for a period determined by applicable laws and industry standards.
7. Security Measures
Blitz Casino implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. Employees are trained on privacy obligations, and access to personal data is granted only to those who require it for operational purposes.
8. Your Privacy Rights
As a user residing in Canada, you have specific rights concerning your personal data, including:
- Access: The right to request details of the personal data we hold about you.
- Correction: The right to request correction of inaccurate or incomplete data.
- Deletion: The right to request deletion of your data, subject to legal and regulatory retention requirements.
- Restriction: The right to restrict or object to certain forms of processing, where applicable.
- Portability: The right to receive your data in a structured, commonly used format where technically feasible.
- Withdrawal of consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise your rights, please contact us using the details provided on our website. We will respond to your requests in accordance with applicable legal requirements and within reasonable timeframes.
9. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You have the option to manage your cookie preferences through your browser settings or via our website’s cookie consent tool. More detailed information can be found in our Cookie Policy.
10. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer. Any significant changes will be communicated through our website or via direct notification where appropriate. We recommend that you review this policy periodically to stay informed about how your data is protected.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact our Data Protection Officer using the contact form on our website or via the designated email address. We are committed to addressing your inquiries in a timely and transparent manner.
This Privacy Policy is effective as of 2026 and applies to all users accessing the Blitz Casino website from Canada.